Multi-Touch Attribution (MTA) distributes conversion credit across multiple touchpoints in a customer's journey before purchase. Unlike models that attribute all credit to one interaction, Triple Whale's MTA acknowledges that customers typically engage with several marketing channels before converting. This provides a more accurate picture of how each marketing effort contributes to your conversions, helping you optimize your marketing investments.

Single-touch models (first-click or last-click) assign 100% of conversion credit to just one touchpoint. First-click credits the initial interaction, while last-click credits the final touchpoint before purchase. These models oversimplify complex customer journeys. MTA, in contrast, distributes credit across multiple touchpoints, recognizing the contribution of different channels throughout the funnel—from awareness to consideration to conversion.

Total Impact Attribution combines multi-touch attribution data with Post-Purchase Survey responses to provide a comprehensive view of what drives conversions. By integrating what customers tell you influenced their purchase with tracked digital touchpoints, it captures influences that traditional tracking might miss, such as word-of-mouth or offline interactions. This holistic approach enables more accurate budget allocation decisions based on true marketing impact.

Triple Whale's attribution offers advantages over platform-reported data:

• Cross-channel visibility instead of siloed platform views
• Advanced identity resolution via Triple Pixel that captures more customer behavior
• Consistent methodology across all channels for fair comparison
• Customizable models to align with your business goals
• Integration of customer-reported data through post-purchase surveys
• Unbiased measurement not incentivized to show any particular platform's value

Triple Whale provides value beyond platform attribution by:

• Eliminating platform bias and overlapping conversion claims
• Creating a single source of truth for all marketing channels
• Capturing more accurate data with Triple Pixel technology
• Offering flexible attribution modeling to match your business strategy
• Providing pre-built dashboards for quick insights across your marketing mix
• Incorporating post purchase survey customer data to validate what actually influenced purchases

Triple Whale offers seven attribution models to fit various marketing strategies:

• Total Impact: An AI-powered model that blends first-party and zero-party data, providing the most comprehensive view of marketing performance.
• Triple Attribution: Gives each channel 100% credit for conversions they touched, similar to how ad platforms report attribution.
• Triple Attribution + Views: Extends Triple Attribution by also including view-through sales in measurement.
• Linear All: Divides conversion credit equally among all channels that touched the customer journey.
• Linear Paid: Divides conversion credit equally, but only among paid channels.
• First Click: Assigns 100% credit to the first channel a customer clicked, ideal for understanding which channels drive initial awareness.
• Last Click: Gives 100% credit to the final channel clicked before conversion, useful for identifying which channels close sales.

These diverse models allow you to select the attribution approach that best aligns with your specific marketing goals and business needs.