customer retention

Turn first-time buyers into lifelong customers

Build smarter customer segments, trigger more flows, and let AI surface the insights that grow customer lifetime value.

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more revenue

Retention that runs on autopilot

Traditional platforms miss the signals that drive retention. Sonar Send captures them and triggers more flows, while Moby Agents work behind the scenes to uncover missed opportunities — so you grow repeat revenue automatically.

Spotlight features:

  • Sonar Send

  • RFM Audiences

  • Customer Segments

  • Repeat Purchase Analysis

Smarter strategy

Stop churn before it starts

Don't just react to churn — prevent it. Triple Whale’s pre-built retention dashboards and AI agents monitor purchase patterns, predict lifetime value, and surface personalized recommendations that keep your most valuable customers coming back.

Spotlight features:

  • Cohort Analysis

  • LTV Analytics

  • Moby Retention Agents

Data activation

Sync your most valuable segments, everywhere

Triple Whale’s RFM segmentation identifies your most valuable customers and prospects, then syncs them to your marketing channels—automatically. Reach the right people, with the right message, exactly when it matters most. And with 50–100% larger segments than typical segmentation tools, you’re reaching more of the right people, too.

Spotlight features:

  • RFM Segmentation

  • Prospect Audiences (coming soon)

  • Segment Builder

  • Segment Sync

30%

ROAS improvement from RFM segments

"We synced our high-value segments to Meta and Google. It led to better targeting and higher AOV."

Jon Moore
Marketing & Ecommerce Director, Simba Sleep
14.2%

increase in revenue from Sonar Send

"Our abandoned cart emails have always performed well, but since integrating Sonar, they’ve become one of our top-performing flows. We’ve seen a 14.2% increase in revenue from these flows alone, and the unsubscribe rates have stayed low, which is really encouraging. Sonar has been a win-win for us, especially since it integrates seamlessly with Klaviyo."

Gina Finn
Director of Email & SMS Marketing, Paw.com

Ready to make confident, data-driven decisions faster than ever?

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